Do you think your business this will be?.....Answer “Same”

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· We have maintained prices and upped customer service. Fri, Jul 16, 2010 7:39 PM

· Still have good clientbase Fri, Jul 16, 2010 8:43 AM

· In the future I hope to offer a very professional service and aim to give my customers a wide variety of treatments. Fri, Jul 16, 2010 8:39 AM

· Loyalty of my existing customer base Tue, Jul 13, 2010 5:12 PM

· Recession Mon, Jul 12, 2010 11:48 AM

· Quality of service and products that I offer. Mon, Jul 12, 2010 10:53 AM

· in my case my department allocation has been reduced so I can only afford the essentials that I normally order from you. Mon, Jul 12, 2010 9:18 AM

· I provide a good service with affordable prices Sun, Jul 11, 2010 6:41 PM

· Loyal clients Fri, Jul 9, 2010 1:21 PM

· I am now pregnant so will not be developing business anymore just keeping my existing clients happy Fri, Jul 9, 2010 12:26 PM

· money Tue, Jul 6, 2010 10:44 AM

· Probably age and the financial status of my clients. Mon, Jul 5, 2010 10:45 PM

· People still reluctant to spend sometimes Mon, Jul 5, 2010 10:57 AM

· our treatments are at budget prices, so if clients are cutting back then they will use our services, if they are doing without, then we've all got a problem. Mon, Jul 5, 2010 10:50 AM

· New business - Mobile Thu, Jul 1, 2010 2:12 PM

· I work hard and my clients keep returning because they are happy with the service they receive. I also keep an eye on my prices Wed, Jun 30, 2010 11:49 AM

· My professionalism and reliability. Sun, Jun 27, 2010 7:47 AM

· economic climate Fri, Jun 25, 2010 5:01 PM

· IM BUSY ENOUGH !!! Tue, Jun 22, 2010 6:35 PM

· hard work, special offers and looking after my regulars with incentives to keep coming in. also, discounts for some groups..e.g. OAPs. Tue, Jun 22, 2010 9:16 AM

· Change of goverment and cuts. People are relutant to spend money. Mon, Jun 21, 2010 10:28 AM

· Only just starting out Fri, Jun 18, 2010 11:54 AM

· just having a few regular and statisfied client Tue, Jun 15, 2010 10:02 AM

· the need for our treatments, but lack of disposable income Fri, Jun 11, 2010 9:47 AM

· clients are still hanging on to their pennies at the moment Fri, Jun 11, 2010 9:13 AM

· People always want there nails done for special occasions etc . Fri, Jun 11, 2010 8:37 AM

· the present economy Tue, Jun 8, 2010 7:31 PM

· Am winding down, have no new clients and all my regulars still come. Tue, Jun 8, 2010 6:56 PM

· I'm still building the business but from what I've seen my customers still require some "treats" along with general, basic maintainance ie waxing which they find the money for Tue, Jun 8, 2010 11:11 AM

· People that can afford treatment can still afford treatment and see it as essential maintenance Tue, Jun 8, 2010 9:27 AM

· loyal clients Fri, Jun 4, 2010 5:56 PM

· Value for money Tue, Jun 1, 2010 1:12 PM

· clients still like to look and feel good about themselves despite any financial issues. Tue, May 18, 2010 9:53 AM

· People still want to look and feel good Fri, May 7, 2010 10:30 AM

· Loyal customers Thu, May 6, 2010 10:21 AM

· Variety of services offered Tue, May 4, 2010 9:01 AM

· Everyone still needs to look good Wed, Apr 28, 2010 11:15 AM

· My student intake has not been affected. Wed, Apr 28, 2010 9:39 AM

· Clients not putting treatments as a priority. Fri, Apr 23, 2010 11:49 AM

· The quality of service I provide to my customers Thu, Apr 22, 2010 9:44 AM

· Only work part-time and all my clients have been coming for quite some time. Tue, Apr 20, 2010 6:15 PM

· Expertise, length of time in business, word of mouth trade Sat, Apr 17, 2010 12:26 AM

· Doesn't tend to fluctuate much Fri, Apr 16, 2010 3:19 PM

· I work with stress so lack of money because of economy is balanced out by the increased stress levels. Those still inwork are probably working harder, and more stressed about keeping their jobs. Fri, Apr 16, 2010 12:08 PM

· Regular clients Fri, Apr 16, 2010 9:11 AM

· I try to promote relaxation and de-stressing and find that a lot of women need this more and more. I also offer financial incentives to get them to have follow up treatments. I find that a lot of it is just allowing them the chance to take time out. Thu, Apr 15, 2010 1:19 PM

· People always need their backs fixed, we are a complementary health clinic , people have more need in times of stress Thu, Apr 15, 2010 8:01 AM

· At the present time, client are very careful how they spend their money. Fri, Apr 9, 2010 6:57 PM

· My customer service Fri, Apr 9, 2010 6:00 PM

· clients are having treatments as a special treat rather than part of a regular care programme. most are prioritising their money and can't afford to come as much as they did 18 months ago. Fri, Apr 9, 2010 1:09 PM

· slight improvement but slow Tue, Apr 6, 2010 5:22 PM

· People are used to spending money on my services Tue, Apr 6, 2010 9:34 AM

· costomers have to budget more, more things going up but not pay. Sun, Apr 4, 2010 2:40 PM

· Offering a good customer service. Fri, Apr 2, 2010 11:15 PM

· attentive one to one service and loyal clients Thu, Apr 1, 2010 9:44 PM

· steady economic turn Thu, Apr 1, 2010 6:06 PM

· Always a demand for specialist reflexology (maternity and fertility) Thu, Apr 1, 2010 8:19 AM

· people not spending as they used to when times were better Tue, Mar 30, 2010 5:29 PM

· CLIENTS ARE MORE CAREFUL WITH THEIR MONEY Tue, Mar 30, 2010 4:34 PM

· trying my best to reduce costs but some fixed costs are still going up Tue, Mar 30, 2010 11:23 AM

· Clients still wanting to treat themselves. Tue, Mar 30, 2010 10:47 AM

· I HAVE MANY REGULAR CUSTOMERS. Mon, Mar 29, 2010 9:03 PM

· credit crunch Mon, Mar 29, 2010 7:07 PM

· I am still building my business up as I only began trading in August, its hard work and people just dont have the spare money they had so every penny counts. Mon, Mar 29, 2010 12:50 PM

· Im well established but beauty treatments are considered by many to be a luxury and therefore people may consider they cannot afford to treat themselves in the same way Mon, Mar 29, 2010 12:24 PM

· time restraints Tue, Mar 23, 2010 3:12 PM

· Im mobile , so i work on my own terms which is that same as before. Mon, Mar 22, 2010 6:54 PM

· No space to expand Sat, Mar 20, 2010 11:29 PM

· last years results and this years forecast with a slow start fro the first quarter Wed, Mar 17, 2010 10:51 AM

· clients not having the extera cash Tue, Mar 16, 2010 1:03 PM

· current economy Fri, Mar 12, 2010 10:32 PM

· People see it as an excuse to treat themselves. Fri, Mar 12, 2010 10:13 AM

· I think people are still just starting to get back on their feet, also there will be a lot of people that have money t sort out where thay have fallen behind, making the situation drag on for a wee whlie more Fri, Mar 12, 2010 9:48 AM

· I serve the general public who are in the main still having to work hard at paying all essential bills and save hard for the luxuries, which then have to deliver good value for money, and be pleasurable. Thu, Mar 11, 2010 8:37 PM

· Good quality, service and excellants treatments and products. Mon, Mar 8, 2010 10:10 AM

· Year on funding problems Fri, Mar 5, 2010 10:25 AM

· Working harder but for same amount of profit! Thu, Mar 4, 2010 4:15 PM

· more students = more income Thu, Mar 4, 2010 11:06 AM

· Gaining new clients through recommendations but at the same time individuals making less frequent visits. Tue, Mar 2, 2010 7:22 PM

· People not having spare money available to spend on themselves. Mon, Mar 1, 2010 3:22 PM

· The economy is still slowly building, and people still saving to cover for the essentials Mon, Mar 1, 2010 11:22 AM

· as i work as a remedial therapist my work is much demand by injury as people need this type of treatment when they are injured! Sun, Feb 28, 2010 9:34 PM

· people have less money to spend Thu, Feb 25, 2010 6:32 PM

· Because of the vat gone up Wed, Feb 24, 2010 5:49 PM

·  I am a small business with strong client base. I work alone so there are only so many clients I can see with the time available. I cater for client with a reasonable amount of disposable income and they recomend friends and family so business balances out over the months and year. Wed, Feb 24, 2010 1:01 PM

· Careful Management of budgets Wed, Feb 24, 2010 11:17 AM

· Hard work!! Mon, Feb 22, 2010 5:40 PM

· Due to people careful spending money. Wed, Feb 17, 2010 8:47 PM

· Lack of confindence in the economy. Wed, Feb 17, 2010 7:56 PM

· Continued demand. Wed, Feb 17, 2010 2:36 PM

· there is a limit to the amount of massages that can be done physically in a day,5 women,4 men.fully booked witjh regular customers Wed, Feb 17, 2010 12:07 PM

· Physiotherapists make people better and only come back when next problem arises or new clients. Wed, Feb 17, 2010 11:26 AM

· recession has hit some clients harder than others, so although things are looking up in general, many are watching their pennies a little closer than normal but it all balances out over the year. Mon, Feb 15, 2010 4:08 PM

· i think people come for Treatments even if they are feeling the pinch financially because they need their treats. Mon, Feb 15, 2010 1:12 PM

· recession Fri, Feb 12, 2010 5:08 PM

· We are a training facility within an academy and as such are not running as a business,maybe this is a possibility for the future. Fri, Feb 12, 2010 10:19 AM

· Not knowing if your job is secure or how long the money crisis (poor pensions, investments etc.) will go on, clients need to be mindful of how they spend their money right now and the neccessities of life such as a mortgage payment or shoes for the kids are more important. Thu, Feb 11, 2010 2:29 PM

· Not knowing if your job is secure or how long the money crisis (poor pensions, investments etc.) will go on, clients need to be mindful of how they spend their money right now and the neccessities of life such as a mortgage payment or shoes for the kids are more important. Thu, Feb 11, 2010 2:26 PM

· Although there will be an increase on last year as more people get to know about my business, people are hesitant to spend on so called luxury so i dont think it will make much difference on the whole. Tue, Feb 9, 2010 6:07 PM

· people are cutting back, buying their own hair colour or doing without a facial or waxing Mon, Feb 8, 2010 6:16 PM

· people are cutting back, buying their own hair colour or doing without a facial or waxing Mon, Feb 8, 2010 6:14 PM

· clients come to the salon less often Fri, Feb 5, 2010 1:34 PM

· uncertainty of job security for clients. clients saving money to spend on food, clothing etc. Wed, Feb 3, 2010 6:12 PM

· I still think beauty is a luxury for many, and in the current climate I still think people are holding back spending 'just in case'. I would like to hope my business will increase but this generally only happens in peak times. Tue, Feb 2, 2010 7:48 PM

· Loyal customers that know what a good skincare routine means to them. Tue, Feb 2, 2010 7:47 PM

· i am good at what i do so have a very loyal client base. Tue, Feb 2, 2010 11:52 AM

· I am well established and am fully booked so don't need to worry too much about the economic climate. Mon, Feb 1, 2010 5:55 PM

· i would use the way your services are done by being on time with services and give them the perfect outcome. Mon, Feb 1, 2010 11:24 AM

· My current client base; I would not like to be a therapist starting out from scratch. Mon, Feb 1, 2010 10:40 AM

· Regular clients. Good client relationship and good value for money service in a relaxed atmouspheree. Mon, Feb 1, 2010 9:28 AM

· I have a very strong and loyal client base and I give 100% in my treatments but this alone isnt enough as if these customers income becomes under threat then luxurys like this are the first to go. Im not putting my prices up and i didnt last year. I do feel a little uncertain about the year ahead but i will stay positive and be flexible with the current situation. Thu, Jan 28, 2010 10:06 PM

· Regular Clientellez Thu, Jan 28, 2010 1:30 PM

· Regular clients will still keep coming but not so many walk ins and new customers. Sat, Jan 23, 2010 12:31 PM

· People will always find the time and money for pampering! Tue, Jan 19, 2010 10:10 AM

· making changes in services to follow the present market Tue, Jan 19, 2010 9:59 AM

· I have just started my business and am hoping to build up my cliental well,but there is a great competition and also with the economy crisis people are cutting down on luxury treatments.hope this year goes well. 1:8PM 05 Jan 2010

· I am hoping that if people cannot travel abroad so much, they might come and have a treat for themselves.

I am worried though that beauty is seen as a luxury that can be cut from the house hold budget first. 1:5PM 04 Jan 2010

· our area mainly government employment and not as highly affected by job loss. 12:5PM 30 Dec 2009

· It has not been affected by the economic down turn 12:11AM 28 Dec 2009

· management and budget 12:6PM 25 Dec 2009

· still a student and just starting out. 12:1PM 24 Dec 2009

· Good customer base 12:3PM 23 Dec 2009

· satisfied clients over the past 15 years 12:4PM 21 Dec 2009

· Reliable and satisfied clients. 12:11AM 21 Dec 2009

· the times 12:2PM 16 Dec 2009

· good client care and treatments 12:8PM 11 Dec 2009

· good client care and treatments 12:8PM 11 Dec 2009

· aches and pains dont go away with the recession. I am a sports masseur 12:5PM 10 Dec 2009

· positive thinking 12:9PM 08 Dec 2009

· Most of my work comes from recommendation. I have a very good reputation and am fortunately never short of work. 12:1PM 07 Dec 2009

· I am a mobile therapist and also work from a salon one day a week which I pay rental on I am finding it quite unpredictable at the moment with some good weeks and some weeks when I just about manage to pay the rent I know its early days for me so I have to keep the pressure on to get more clients! 12:12PM 04 Dec 2009

· am not a high end salon so my customers continue to receive treatments 12:9AM 04 Dec 2009

· My client base is mainly treatments e.g: waxing, Tan, Nails etc  these are things people are going to keep doing.  They dont have the spare money to pamper themselfs e.g: Facials, Massage unless given as a gift. 12:4PM 02 Dec 2009

· My client base is mainly treatments e.g: waxing, Tan, Nails etc  these are things people are going to keep doing.  They dont have the spare money to pamper themselfs e.g: Facials, Massage unless given as a gift. 12:4PM 02 Dec 2009

· my prices are low 12:3PM 02 Dec 2009

· I have been trading for a lot of years now and am always fully booked with regular clients. 12:3PM 02 Dec 2009

· less people spending less money but my outgoings continue to rise. 12:2PM 01 Dec 2009

· Ressession 11:10AM 28 Nov 2009

· People don't have as much money to spend and are more cautious about the future.  However, by doing regular promotions and offers, hope to still entice customers in. 11:10AM 25 Nov 2009

· Competition 11:9AM 25 Nov 2009

· I work as a sole trader, mainly for charities as a clinical therapist doing sessional work, so my work depends on external funding sources. 11:10AM 24 Nov 2009

· Good service, pricing meets expectation. I make my clients feel important. 11:11AM 23 Nov 2009

· i havnt increased my treatment prices due to you not increasing yours and so my clients have still been able to afford there treatments thank you 11:12PM 20 Nov 2009

· good service for customers 11:7PM 18 Nov 2009

· consistant and reliable service, customer loyality and value for money 11:12PM 17 Nov 2009

· credit crunch 11:11AM 17 Nov 2009

· Good customer service, high standards. 11:10PM 15 Nov 2009

· Only just opened so cant really say. 11:9PM 12 Nov 2009

· Afoordable pricing and low overheads 11:5PM 12 Nov 2009

· Lack of funds treatments are luxuries 11:5PM 12 Nov 2009

· reliable customers 11:11AM 12 Nov 2009

· I have been sugaring for nearly 25 years.  I do not advertise at all and am looking forward to retiring in a few years. 11:12PM 11 Nov 2009

· Good customer service and word of mouth from clients to others 11:4PM 08 Nov 2009

· Recovering quite well at present from a bad period earlier last year 11:12PM 06 Nov 2009

· I believe the youinger people will always find the means to funds their beauty upkeep but the older generations' proirities are different in the present hard economic period. 11:9AM 06 Nov 2009

· good products, excellent therapists 11:10AM 05 Nov 2009

· Loyal customer base 11:6PM 04 Nov 2009

· ression 11:4AM 02 Nov 2009

· I have loyal clients! 10:11AM 29 Oct 2009

· I am just a small part time business and keep my cost down to a minimum 10:9AM 29 Oct 2009

· I use salon serve for just my private clients now who have been with me for years. 10:1PM 23 Oct 2009

· As per my last survey 10:9AM 21 Oct 2009

· Poeple are definitly still spending money and they are not cutting back on beauty 10:10AM 20 Oct 2009

· recession of course. 10:10AM 19 Oct 2009

· people are set in their ways, they know what they want and thats all they'll look for and do and get. i could drop prices and they would still want their usual. some people would like a variety of things to suit their needs and would pay for it happily,and some would not look at the variety. 10:4PM 15 Oct 2009

· no price increases, special offers to promote services. 10:3PM 15 Oct 2009

· I am finding that more and more people are taking responsibilty of their own health and well being and in doing so are looking to complementary medicine and therapies to help them.   They are prepared to prioritise so that they can afford to have regular treatments. 10:9AM 15 Oct 2009

· As a complementary therapy practice, our clients come regularly to maintain health and are in the income bracket that can afford to do this. 10:6PM 14 Oct 2009

· Long term customers 10:4PM 13 Oct 2009

· clients are fairly committed 10:3PM 13 Oct 2009

· internal fundung for student requirements 10:9AM 13 Oct 2009

· my prices are very cheap 10:9AM 13 Oct 2009

· Great customer service, and great treatments at very reasonable prices.  We are based in France, and the quality of French treatments are inferior to English treatments/ training. 10:3PM 09 Oct 2009

· I am just staring out in business so can't really answer this one! 10:12PM 09 Oct 2009

· Giving a good service. 10:8PM 07 Oct 2009

· Therapy - stress is high, people are working harder and still want to treat themselves or their bodies tell then they HAVE to treat themselves. 10:10AM 07 Oct 2009

· the climate at the moment 10:8AM 06 Oct 2009

· I give a one-to-one, personal service at reasonable prices with free parking space outside my home, which my clients prefer, compared to larger salons in town. 9:8PM 29 Sep 2009

· People are saving and not spending money on treatments, they are just having them as a special treat, it's not essential! 9:11AM 29 Sep 2009

· I am a start up business so I have nothing to compare it to. 9:8AM 29 Sep 2009

· I am a holistic therapist based in a health store and have found that if people are into their health, this is not the first thing they cut back on.  Some clients definitely come less often but am still picking up new clients all the time. 9:5PM 25 Sep 2009

· I only work for myself and have regular clients 9:11AM 24 Sep 2009

· clients are still having their regular treatments done and they are still coming in for treatments for occasions like holidays and weddings etc. 9:1PM 22 Sep 2009

· purley ression 9:9PM 20 Sep 2009

· Hard work and determination to survive and suceed. 9:9PM 17 Sep 2009

· people are willing to make make time and spend the money on themselves but it might not just be as frequent

i find in my clinic the beauty is more effected but the complementry is more of a nessceity 9:12PM 17 Sep 2009

· Its all about customer service and quality. so if anthing in this current climate we all must work harder to keep clients and gain new clients by recommendation 9:3PM 15 Sep 2009

· Not really applicable as just starting out 9:9AM 15 Sep 2009

· Constant happy clients 9:8AM 15 Sep 2009

· Just starting out!!! 9:10AM 07 Sep 2009

· Hard work 9:3PM 04 Sep 2009

· i don't like change! 9:5PM 01 Sep 2009

· i don't like change! 9:5PM 01 Sep 2009

· the resession 8:7PM 31 Aug 2009

· I am quite happy how the business is running at the moment. I have had my salon for many years and have lots of very loyal clients. I am now trying to semi retire so I have no need to push for more work.
Ps. I still need to earn tho! 8:10AM 28 Aug 2009

· Regular clients 8:10AM 24 Aug 2009

· I like that we dont pay extra for glossy type catalogue etc. 8:2PM 20 Aug 2009

· Shortage of money for a lot of people 8:7PM 14 Aug 2009

· clients dont spend money on beauty(luxury),our feedbackfrom them,they dont know,what is happening in the near future 8:8PM 06 Aug 2009

· Fairly established and treat a lot of manual workers that cannot afford to take time off 8:9AM 06 Aug 2009

· Had the business 30 years, good location but hey - never know whats round the corner. Brilliant therapists. 8:9AM 05 Aug 2009

· customers are having to cut back and this business will be th efirst cut back to go. 7:1PM 31 Jul 2009

· I deal mainly with sports injuries and at present I have not seen a downturn in business, I just hope that this will continue. 7:9PM 29 Jul 2009

· i saw a slump at the beginning of the year, but have picked up now. I think i was quieter at work then as everyone was recovering from christmas and cutting back big time.  i find money for my little treats and i think my clients are doing the same and maybe cutting back elsewhere so they can have their nails done. 7:8PM 28 Jul 2009

· Loyal clients 7:12PM 28 Jul 2009

· people are much more stressed and are looking after their selves more 7:8PM 24 Jul 2009

· always need stock, and other companies are more expensive 7:9AM 24 Jul 2009

· JUST THE ECONOMIC CRISIS 7:10AM 23 Jul 2009

· My business I think will be the same as I am in a tourist area and people still like to treat themselves whist on holidays 7:10AM 23 Jul 2009

· My business I think will be the same as I am in a tourist area and people still like to treat themselves whist on holidays 7:10AM 23 Jul 2009

· Value for money and good service 7:12PM 21 Jul 2009

· I have been in the beauty buissiness for 30 years.I am always going back to learn new things & treatments,this keeps the clients interested & they know that my skills are updated.Also I collect my CPD points.So new equipment is always needed,so being able to shop online is good for me. 7:7PM 20 Jul 2009

· people have to watch what they spend their money on.  Food bills are increasing all the time and heating bills, as these are the most important and going up all the time there is little left from peoples salaries to pay for luxuries. 7:2PM 20 Jul 2009

· providing excellence consistently.  I am happy with the amount of work i have. 7:6PM 16 Jul 2009

· the recession 7:8AM 15 Jul 2009

· we offer a variety of different treatments good quality service and customer care open 3 late nights . 7:5PM 13 Jul 2009

· Good business planning and ability to diversify and read the market 7:10AM 13 Jul 2009

· recession 7:9AM 10 Jul 2009

· I am fully booked now so cannot take on any more clients.  Using Salonserve for most of my products has increased my profits considerably.  My only regret is that I didn't find out about you earlier. 6:11AM 30 Jun 2009

· You have many products with good value for money 6:3PM 29 Jun 2009

· I am not working as a business, but used to be a sugaring practitioner and needed products for myself and family 6:9AM 29 Jun 2009

· Loyal client base 6:11AM 25 Jun 2009

· Quality speaks for itself. 6:7PM 23 Jun 2009

· people cash flow...but then everyone needs to be pampered! 6:11PM 21 Jun 2009

· people cash flow...but then everyone needs to be pampered! 6:11PM 21 Jun 2009

· i'm working at my maximum level 6:6PM 19 Jun 2009

· good quality 6:12PM 19 Jun 2009

· Job Losses in my area 6:5PM 17 Jun 2009

· Offer value for money treatments 6:9AM 17 Jun 2009

· People still needing to relax. 6:7AM 16 Jun 2009

· Living in Jersey 6:8AM 12 Jun 2009

· returning clients and lower prices. 6:11AM 11 Jun 2009

· my prices are slightly lower than the local competition 6:8AM 11 Jun 2009

· on par from last year, or slightly better 6:8AM 11 Jun 2009

· I think a lot of my clients would rather see their husbands starve than not have their legs waxed :-) 6:9AM 10 Jun 2009