Do you think your business this will be?.....Answer “Better”

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· Great customer service and experience Fri, Feb 4, 2011 9:08 AM

· a tight knit and supportive team, excellent range of products and treatments that deliver Thu, Feb 3, 2011 2:52 PM

· I looke aroud for some new UV lamps as my old ones were on there last legs and yours were the cheapest for what I wanted Tue, Feb 1, 2011 1:41 PM

· my additude and my lovely clients who reccomend me Sun, Jan 30, 2011 12:52 PM

· People really want to look after themselves at this time and get more out of life. Sat, Jan 29, 2011 8:03 PM

· i have just qualified Sat, Jan 29, 2011 6:45 PM

· We have just bought a new facial machine which is proving very popular Fri, Jan 28, 2011 7:27 AM

· more tools to help the therapist Fri, Jan 21, 2011 9:50 PM

· Cheaper products same great quality Tue, Jan 18, 2011 11:52 PM

· my business is new i'm picking up new clients all the time, things can only get better ! Sat, Jan 15, 2011 9:58 AM

· only just getting going but has improved since last year Thu, Jan 13, 2011 9:53 AM

· Just starting my business so it will get better Thu, Jan 13, 2011 8:25 AM

· Hoping to take the chance to expand premises whilst labour costs are lower and hopefully reap the rewards later. Wed, Jan 12, 2011 10:27 PM

· Being a mobile service- I can offer cheaper rates. Sat, Jan 8, 2011 5:19 PM

· well established, offer excellent service, high standards, only electrolysis specialists in area Thu, Dec 23, 2010 8:58 AM

· Quality products, quality service & people looking to feel better about themselves. Wed, Dec 15, 2010 3:56 PM

· Better planning Fri, Dec 10, 2010 8:48 PM

· Thinking positive and my business is still in growth period Fri, Dec 10, 2010 12:56 PM

· people want to feel better Mon, Dec 6, 2010 10:06 PM

· PEOPLE ARE VERY AWARE NOWADAYS ABOUT THEIR PSYCHOLOGICAL HEALTH, AND THEY WILL KEEP HAVING TREATMENTS THAT CHEER THEM UP, EVEN THROUGH A RECESSION. THESE TREATS ARE ALL THEY HAVE LEFT, THAT THEY CAN REASONABLY AFFORD. Sat, Nov 27, 2010 11:31 AM

· Being able to offer value for money at a competative rate. Thu, Nov 25, 2010 10:23 AM

· New business and the only way is up and signs are good and my overheads are low apart from time. Thu, Nov 25, 2010 6:21 AM

· My salon has only been open for 4 weeks and is getting busier week by week Fri, Nov 19, 2010 9:57 PM

· very hard work, special offers, listening to clients needs and thinking ahead on products and treatments. investing in the business with client led ideas. Thu, Nov 11, 2010 9:01 AM

· Having only just started my business I feel that things will improve if only because at such an early stage I am able to adapt things to suit the climate. It is a good opportunity for me to establish myself in today's unstable market as long as I keep things at a reasonable but appealing cost. Wed, Nov 10, 2010 7:20 PM

· I have only been trading just over a yr so I am hoping to improve my client base with word of mouth, advertising etc Tue, Nov 9, 2010 10:03 PM

· Advertising and word of mouth Sun, Nov 7, 2010 11:20 AM

· your products are fairly price. Thu, Nov 4, 2010 10:28 PM

· the service and the quality products we use Sun, Oct 31, 2010 2:59 AM

· very hard work and special offers to keep my regulars. Fri, Oct 29, 2010 8:11 AM

· I keep my overheads & expenditure low so I keep good profit margins. As people are begining to spend again and I get busier I particularly ensure that my salon essentials are kept to the lowest prices and salonserve plays a major part in helping my profits increase. Mon, Oct 25, 2010 10:13 PM

· Word of mouth and attitude Sat, Oct 23, 2010 2:31 PM

· My professionalism Fri, Oct 22, 2010 11:24 AM

· am good at my job, women like to look good at what ever the cost. Thu, Oct 21, 2010 9:32 PM

· More training and advertising my services Thu, Oct 21, 2010 9:03 AM

· working at a private health club with their support will make a difference to my work. Sun, Oct 17, 2010 6:26 PM

· continual marketing Sat, Oct 16, 2010 1:58 PM

· good prices Fri, Oct 15, 2010 12:30 AM

· Excellent customer services Fri, Oct 8, 2010 1:52 PM

· Clients are spending money on smaller treatments like nails - thats what I do best. Business is booming. Thu, Oct 7, 2010 9:43 PM

· can afford to offer more luxurious treatments at affordable prices Thu, Oct 7, 2010 8:29 PM

· I am looking for new services and high quality of serving clients. I am opening new rooms and new treatments. I hope, clients will be happy Wed, Oct 6, 2010 10:27 PM

· I can offer my clients good prices and products without having to increase costs. Wed, Oct 6, 2010 9:57 AM

· Beacause your prices ARE SO GOOD, I can continue to offer my clients value for money. Wed, Oct 6, 2010 9:51 AM

· I have re-located to work from home thus cutting salon expenses.... Fri, Oct 1, 2010 8:55 PM

· We have had to streamline our business in order to remain viable in the current economic climate, this should in effect make our business better (hopefully). Fri, Oct 1, 2010 10:56 AM

· more clients looking to have relaxing treatments due to stress at work and stress in general Mon, Sep 27, 2010 7:34 PM

· I receive a great deal of feedback from clients who have been recommending me to their relatives, friends and acquaintances and frequently receive new clients. Thu, Aug 26, 2010 1:41 PM

· Variety of treatments and keeping up with the trends Thu, Aug 26, 2010 7:07 AM

· Excellent quality of product and service retains customers and happy customers tell their friends! Wed, Aug 25, 2010 11:13 AM

· Giving fantastic service and putting clients needs first Tue, Aug 24, 2010 3:51 PM

· My ever-growing business Mon, Aug 23, 2010 12:23 PM

· Beacause currently I have only just started my small buisness and only have two clients at the moment. Sun, Aug 15, 2010 9:21 AM

· I am very reasonable compared to salons (I am mobile) and I think more people are wanting treatments at home. I also don't try and sell them things at the end which they appear to like. Fri, Aug 13, 2010 9:26 AM

· because I am diversifying and working hard tro maintain clients Wed, Jul 28, 2010 9:12 PM

· Building up clients daily Sun, Jul 25, 2010 1:43 PM

· growing industry Sat, Jul 24, 2010 9:52 PM

· products I can now by I am more interested in Nail products and Gels etc Fri, Jul 23, 2010 10:00 AM

· My business is relatively new & i'm slowly building up a client base, this is still gradually increasing despite the financial situation. Thu, Jul 22, 2010 1:16 PM

· GOOD STAFF, EXCELLENT LOCATION, FRIENDLY, EFFICIENT STAFF. STAFF GO THE EXTRA MILE! Wed, Jul 21, 2010 10:10 PM

· the area and our staff Wed, Jul 21, 2010 6:12 PM

· My client list is growing and my quality and skills are excellent and consistant, the products I use are top quality Wed, Jul 21, 2010 6:00 PM

· Keeping prices reasonable and giving a good service so customer feels getting good value for money Wed, Jul 21, 2010 5:36 PM

· Salonserves cheaper prices. Tue, Jul 20, 2010 3:45 PM

· diversifying Tue, Jul 20, 2010 3:43 PM

· I am only just starting out so I need it to be "better". I also believe in the "lipstick effect" if women cant afford holidays and expensive treats they will want to give themselves more cheaper treats such as nails, lashes etc Tue, Jul 20, 2010 12:34 PM

· the service we provide Mon, Jul 19, 2010 3:09 AM

· Because of the high quality products I use and because of the high quality service I provide Fri, Jul 16, 2010 9:58 AM

· This is my first month self employed however i know where i used to work that over the last 5 years this year has been the best so far - probably due to the fact that people who still have jobs are under more stress and need treatments to help them relax. Tue, Jul 13, 2010 1:27 PM

· Word of mouth hopefully and repeat custom Mon, Jul 12, 2010 11:34 PM

· Better service due to better supplies Sun, Jul 11, 2010 11:00 PM

· more marketing Sat, Jul 10, 2010 1:08 PM

· I have a new business which is still growing and I have also branched into new areas Fri, Jul 9, 2010 1:47 PM

· using you!!! Fri, Jul 9, 2010 1:14 PM

· Quality of our service and word of mouth Fri, Jul 9, 2010 12:39 PM

· Quality of service and value for money, good customer service, clean and friendly salon Fri, Jul 9, 2010 11:48 AM

· Inhanced services Wed, Jul 7, 2010 4:25 PM

· good value for money Mon, Jul 5, 2010 9:43 PM

· I plan to market my business more Sun, Jul 4, 2010 3:41 PM

· I am getting more focussed, more aware of the culture of the environment (Kenya) and sticking to what business experts highlights as being essential for success, hard work, and good staff Fri, Jul 2, 2010 1:20 PM

· Clients having more confidence that things are looking up .Also that if they look after them selves then they are there to look after others. Time to relax and swith off is important to people but at the same time it can seem an extravagance Fri, Jul 2, 2010 12:54 PM

· Staffing and quality of services Fri, Jul 2, 2010 8:32 AM

· I am a saving compared to town/city priced salons for those looking to cut spending Fri, Jul 2, 2010 8:21 AM

· Work in salon and from home/private Thu, Jul 1, 2010 1:12 PM

· 15. people wanting to make themselves feel better. Wed, Jun 30, 2010 8:36 PM

· I have changed from working "mobile" to working in a hair and beauty salon where I hope to get spin offs from hair and beauty clients. Wed, Jun 30, 2010 4:03 PM

· Better I hope , as I have just changed from working "mobile" to working from a hair and beauty salon where I would hope to hve spin offs from the other areas in the salon. Wed, Jun 30, 2010 3:55 PM

· Personal attitude Wed, Jun 30, 2010 3:46 PM

· reasonable priced Wed, Jun 30, 2010 12:55 PM

· Due to my USPs, competitive prices and customer service. Fri, Jun 25, 2010 12:31 PM

· great value for money Thu, Jun 24, 2010 9:18 AM

· Salon refurbish and further training for customer care. Tue, Jun 22, 2010 7:28 PM

· Just starting my own business Mon, Jun 21, 2010 8:44 PM

· Great prices Mon, Jun 21, 2010 12:46 PM

· Affordable products, very quick delivery service. Mon, Jun 21, 2010 11:33 AM

· i have a strong back bone of regulars but via word of mouth my clientele is growing as I can afford to offer [partily due to your good values] well priced treatments and also exspand my offer eg hot stones and hot waxing. Sun, Jun 20, 2010 9:12 PM

· good service will always bring in new customers, by word of mouth Sun, Jun 20, 2010 3:05 PM

· maybe i can offer better prices..... Thu, Jun 17, 2010 4:14 PM

· People always spend on themselves regardless of the situation - no matter how bad the economic situation is people always find the money to smoke! I think if you offere a great service then people will always return. Thu, Jun 17, 2010 9:16 AM

· reasonable prices & good service Wed, Jun 16, 2010 5:32 PM

· As I have only recently started in the business due to recession I can see that women still want to spend money on their personal appearance. I am also opening a shop in the next couple of months therefore I feel that my business will grow. It has to!! Wed, Jun 16, 2010 10:04 AM

· Good PR & marketing Tue, Jun 15, 2010 9:43 AM

· it is getting busier every month Thu, Jun 3, 2010 10:52 PM

· Good customer contact with interest. Good selection of products and a professional approach with nail tech skills. Listening to the client and what she wants is one of the most important aspects of personal grooming. Thu, Jun 3, 2010 9:26 AM

· effective order taking and delivary - cheaper stock but good quality insure a good profit margin Tue, Jun 1, 2010 2:09 PM

· We are a fairly new business and growing steadily, by saving money we are not having to pass on any increase in prices to clients and that is making a big difference to the amount of new clients we get every week. Tue, Jun 1, 2010 11:16 AM

· good customer service, training and feed back, excellent products. Tue, Jun 1, 2010 10:06 AM

· being able to keep my prices low due to Salonserve low prices has kept my customers Sun, May 30, 2010 10:32 AM

· Not having to drive into the city center to get salon orders, and Salonserve has free delivery over £50 Fri, May 28, 2010 9:13 AM

· The beauty industry is one luxury that makes ladies especially feel good and is still reasonably affordable. Thu, May 27, 2010 10:46 AM

· good service and products being delivered on time. Wed, May 26, 2010 9:58 PM

· Suppliers, products and services Wed, May 26, 2010 1:29 PM

· i have expanded my home business and am offering more treatments Wed, May 26, 2010 12:37 PM

· With people looking for value for money I would think more people would buy things from you. Mon, May 24, 2010 9:36 PM

· Turn around of better staff Thu, May 20, 2010 9:35 AM

· Huge new spa being built at the moment Thu, May 20, 2010 9:26 AM

· improving and changing aspects of my business to make it more recession friendly, value for money and consistently good value and service. Wed, May 19, 2010 10:17 PM

· word of mouth, hopefully. I am also training in more therapys. Tue, May 18, 2010 5:14 PM

· hard work, raising standards, keeping up dated, listening to what our clients really want Sat, May 15, 2010 8:47 AM

· I've opened up another treatment room using this extra equipment I've ordered! Fri, May 14, 2010 4:17 PM

· Nothing to do with the economy, just more marketing and promotion. Fri, May 14, 2010 9:45 AM

· MY SKILLS, DETERMINATION, ALWAYS TRYING MY BEST & SHOPPING ROUND FOR BEST VALUE PRODUCTS Thu, May 13, 2010 9:16 PM

· being able to purchase cheap equipment/tools/products from your company, which brings in more clients when I'm able to offer different treatments or have the equipment to offer luxury treatments, in a more comfortable environment. Thu, May 13, 2010 5:34 PM

· people are spending again and business has been really good since FEb Wed, May 12, 2010 3:45 PM

· Hard work, keep smiling and putting in that extra % Wed, May 12, 2010 9:56 AM

· New services offered Tue, May 11, 2010 8:53 PM

· Am a foot health practioner could work 24 hours a day if I want too. Everyones got feet, and with an aging population more people need treatment for foot problems. Tue, May 11, 2010 11:42 AM

· more natural products, recycling within the salon. Cutting down on wasted time with electricity. Tue, May 11, 2010 10:31 AM

· increasing the variety of treatments offered Sun, May 9, 2010 6:37 PM

· I have moved to a new premises so hope to get more customers Fri, May 7, 2010 7:38 PM

· I have got more enquiries and more clients now than last year. I feel economic situation is improving over all for every one. Its not as good as I would like it to be but getting there.. Fri, May 7, 2010 9:46 AM

· Fair pricing and customer service. Watching my costs and offering up to date treatments to keep my clients interested and wanting more. Fri, May 7, 2010 9:31 AM

· Hard work, attention to detail, listening to my clients needs. Thu, May 6, 2010 6:00 PM

· Hard Work Wed, May 5, 2010 8:54 PM

· Hard work and performing the best for each client. learning new skills to promote to existing clients,making it interesting and forward thinking. Wed, May 5, 2010 3:07 PM

· Good quality service Mon, May 3, 2010 6:31 PM

· keep realistic prices, with your savings! Fri, Apr 30, 2010 10:19 PM

· people need something nice to look forwards to after all the doom of gloom Wed, Apr 28, 2010 1:40 PM

· Personal service and good product. Attention to detail and caring about your customers Wed, Apr 28, 2010 8:07 AM

· it can be hard work but you have to keep promoting yourself at every availiable moment,keep up to date with new ideas and treatments, products etc. invest in good training and qualifications, keep working on ways to improve, high standard of work and costumer care. Tue, Apr 27, 2010 10:40 AM

· Being proactive Mon, Apr 26, 2010 9:12 AM

· value products better pricing Fri, Apr 23, 2010 9:33 AM

· people are now ready to pamper themselves and spend money to feel better in general Fri, Apr 23, 2010 8:40 AM

· I'll work more Thu, Apr 22, 2010 10:09 AM

· new treatments,improved client care, loyalty scheme started and client incentives Tue, Apr 20, 2010 2:35 PM

· am expanding the services i will offer and am moving premises. Fri, Apr 16, 2010 3:38 PM

· You have to work harder and give people a good deal. Fri, Apr 16, 2010 2:26 PM

· Excellent customer care, fair prices with a large range of treatments under one roof Thu, Apr 15, 2010 3:30 PM

· I am adding a couple of new services that are popular with the public. Thu, Apr 15, 2010 11:21 AM

· Sheer detemination to succeed on my part. I did not start my business to fail, so if one thing is not working, you try something else. Thu, Apr 15, 2010 10:11 AM

· It can only get better! Wed, Apr 14, 2010 10:01 PM

· The way I run my company and the way I drive my team. Mon, Apr 12, 2010 11:44 PM

· If you present an outstanding customers service, the clients will go for you, not for other salon. I make my customer service personilised. Every customer is treated as He/She is the only one my customer. All preferences are recorded, and when i see client next time, i already know what He/She needs. Fri, Apr 9, 2010 6:36 PM

· I think that there is actualy more money about than we are lead to believe and there are a whole lot of people who like to look after themselves...my fees are extremely attractive so i can appeal to those on limited budgets. Tue, Apr 6, 2010 2:33 AM

· Increasing personal recommendations. Fri, Apr 2, 2010 9:12 PM

· Working from home I offer Spa treatments at reasonable prices, helped very much by your priceing structure. Thu, Apr 1, 2010 9:49 PM

· I don't advertise, using word of mouth only which means all satisfied clients have been passing my name on to friends. I also keep prices low. Thu, Apr 1, 2010 10:39 AM

· Going after Christmas after the Winter and Spring brings better weather and people seems to have more money. Tue, Mar 30, 2010 11:31 AM

· Excellent prices and it will save me a journey into the city for orders. Tue, Mar 30, 2010 10:57 AM

· The arrival of spring and people now being used to their new budget since the recession began Mon, Mar 29, 2010 2:20 PM

· Well, it just has to be... if you put the resources into place and stay positive and listen to your customers, they will return and recommend you to their friends and family. Mon, Mar 29, 2010 2:04 PM

· hard work Mon, Mar 29, 2010 1:43 PM

· I offer quality treatments at competitive prices and with a good customer service 100% money back guarantee. Fri, Mar 26, 2010 11:10 AM

· we have just had a re-furbishment in our shop Fri, Mar 26, 2010 10:13 AM

· your prices are very compotative, I found the quality of the products which i orderd are excellent Fri, Mar 26, 2010 10:03 AM

· Specialism in certain services Fri, Mar 26, 2010 1:03 AM

· Improved business management Sun, Mar 21, 2010 6:07 PM

· I offer affordable treatments as I do not have the expensive overheads that a salon has, but at the same time offer a professional friendly service of a high standard. Fri, Mar 19, 2010 10:56 AM

· I have just expanded my salon. I believe that as long as you are giving top quality treatments and decent prices people will return as there is a need for our industry. Wed, Mar 17, 2010 1:29 PM

· I've recently undertaken some beauty training and added beauty therapies to the holistic therapies I already offer. Wed, Mar 17, 2010 9:50 AM

· More advertising Fri, Mar 12, 2010 2:12 PM

· Quality of service given, staff retention. Professionalisim and approachability. Thu, Mar 11, 2010 9:48 PM

· Marketing and client relationship building. Wed, Mar 10, 2010 8:56 PM

· the recession coming to an end. Mon, Mar 8, 2010 1:21 PM

· people are now fed up with being cash strapped and miserable, and are spending to make themselves feel better now Fri, Mar 5, 2010 8:44 AM

· Providing a constantly high level of customer care and professionalism of treatments Thu, Mar 4, 2010 8:00 PM

· hopefully towards end of recession, definitely getting busier and employed another girl, constantly growing. Thu, Mar 4, 2010 8:00 AM

· Investmentors and great client care Wed, Mar 3, 2010 10:30 AM

· having the right products for the job im doing Tue, Mar 2, 2010 9:26 AM

· We are a good professional nail & beauty training school. Mon, Mar 1, 2010 4:45 PM

· Being positive and open to change Mon, Mar 1, 2010 2:17 PM

· Good customer service using quality products Mon, Mar 1, 2010 12:28 PM

· Hard work, thinking positive and giving a great service. Fri, Feb 26, 2010 9:34 PM

· My business will be a lot better as I will be able to offer a wider variety of nail art services without a huge outlay to my business. Fri, Feb 26, 2010 8:27 PM

· Hard work and dedication Fri, Feb 26, 2010 5:34 PM

· IMPROVEMENT IN ECONOMY Thu, Feb 25, 2010 7:37 PM

· low price Thu, Feb 25, 2010 5:56 PM

· Professionalism Wed, Feb 24, 2010 11:53 AM

· more consistent marketing Wed, Feb 24, 2010 9:46 AM

· We always strive to be better even in the present climate. Mon, Feb 22, 2010 7:21 PM

· hopefully the recession will get better and people will start to spend more! Fri, Feb 19, 2010 9:01 PM

· Lots more advertising Fri, Feb 19, 2010 2:36 PM

· Continued marketing and raising of profile and continued quality service Thu, Feb 18, 2010 11:13 AM

· Keeping prices stable, and concentrating on giving more customer satisfaction. Offering little additions to existing treatments without incurring any additonal costs but this makes the clients feel they are getting more for their money. Thu, Feb 18, 2010 10:52 AM

· better products will in turn provide better treatments. Wed, Feb 17, 2010 10:53 PM

· hard work, quality service Wed, Feb 17, 2010 12:55 PM

· We have not noticed the a loss in sales. We run monthly offers to entice clients in Wed, Feb 17, 2010 11:03 AM

· marketing Tue, Feb 16, 2010 8:40 PM

· more advertising and better products. People having more money this year. Sun, Feb 14, 2010 6:07 PM

· as a mobile and quality services with reasonal prices i think clients still want to make themselves good and pamper Fri, Feb 12, 2010 1:17 PM

· Good products for great prices Thu, Feb 11, 2010 9:17 PM

· Always giving excellent service to my customers Thu, Feb 11, 2010 6:49 PM

· 200% customer care and listening to our clients and acting on their comments suggestions Thu, Feb 11, 2010 1:31 PM

· we have stayed as busy throughout the 'credit crunch' good name and advertising Wed, Feb 10, 2010 4:11 PM

· My business has become alot busier in the last month!!! I don't know why I have being doing allot of facials may be everyone is just fed up with winter and want to treat themselves! Mon, Feb 8, 2010 12:51 PM

· CHEAPER PRODUCTS Fri, Feb 5, 2010 4:55 PM

· Hard work and perseverence Thu, Feb 4, 2010 8:53 PM

· i think we are now at the end of such hard times Wed, Feb 3, 2010 3:46 PM

· the end of recession! Wed, Feb 3, 2010 9:47 AM

· Beauty still a growing industry . Tue, Feb 2, 2010 6:25 PM

· I am good and I am in position to build a bigger client base Mon, Feb 1, 2010 6:04 PM

· Competative prices and good products and good prices, excellent and diversity of trreatments Mon, Feb 1, 2010 10:20 AM

· More products to offer Thu, Jan 28, 2010 3:58 PM

· We are a new business just in the process of opening and building clientele. We have some fantastic ideas and are newly fresh with enthusiasm Wed, Jan 27, 2010 10:30 AM

· Word of mouth referrals and positive attitude!! Tue, Jan 26, 2010 12:06 PM

· Hard work and promotions,better deals with supliers to be able to make special offers for clients, otherwise they are spending their money in Boots and Tesco. Sat, Jan 23, 2010 8:06 AM

· We are a working salon in a college and more students are opting totake the subject therefore using more products. Fri, Jan 22, 2010 10:42 AM

· Lots of great offers, fantastic service, more PR Thu, Jan 21, 2010 9:45 AM

· cheper prices but great service Wed, Jan 20, 2010 3:32 PM

· Increasing and more accurately targeting my marketing, taking on new treatments and increased staff training and monitoring. Wed, Jan 20, 2010 12:58 PM

· people being redundant want to change and get a new career - i run a therapy school by the way. Wed, Jan 20, 2010 9:26 AM

· I have found the last 12 months to be my best yet so expect it to continue and grow. Tue, Jan 19, 2010 8:45 PM

· clients are not being as cautious with their spending. Tue, Jan 19, 2010 8:44 PM

· Upturn in the economy Tue, Jan 19, 2010 3:36 PM

· My determination. Tue, Jan 19, 2010 3:07 PM

· Being able to rely on salonserve's brilliant products and service Tue, Jan 19, 2010 11:10 AM

· being able to advertise as my 6 months from my old job is up Tue, Jan 19, 2010 10:50 AM

· Getting the right resources and the right price Tue, Jan 12, 2010 2:12 PM

· quality of resoures used to provide an excellent service 1:7PM 07 Jan 2010

· Forward thinking and putting my clients needs first 1:7AM 05 Jan 2010

· holding prices on treatments the same for 2010 but offering more specials ie two for one and special treatment days with 15% off. 1:4PM 04 Jan 2010

· More clients and more time to work with new clients on my behalf. 12:7PM 22 Dec 2009

· I am learning more and can progress more with better equipment. 12:10AM 22 Dec 2009

· Unfortunatly with people closing and not trading there are clients who are looking for a good friendly therapist, and my client base has been increasing slowly but consistantly. 12:9AM 22 Dec 2009

· hard work! 12:8PM 21 Dec 2009

· My business continues to grow due to quality of services given 12:12PM 18 Dec 2009

· our customer service and word of mouth. 12:1PM 17 Dec 2009

· Expanding my business to include other treatments. 12:10AM 16 Dec 2009

· moved to a more upmarket area and started fresh 12:12AM 16 Dec 2009

· Having professional items 12:1PM 13 Dec 2009

· I am only just starting out but hoping that it will get better and the competitive prices at salonserve will only help this. 12:9PM 10 Dec 2009

· quickness of deliveries 12:12PM 10 Dec 2009

· People will always want to treat themselves with beauty treatments, and when everything around them is so miserable it spurs them on more to treat themselves. 12:4PM 09 Dec 2009

· hopefully things are genrally getting better. 12:10AM 09 Dec 2009

· women tend to treast themselve to feel better 12:12PM 07 Dec 2009

· Ladies still like to look and feel good even if they don't have much money they will still spend!! 12:10AM 03 Dec 2009

· down to Salonserve and being able to offer up to date fashions on nails that are affordable. also our caring friendly down to earth nail bar with excellent hygiene and sensible practical nails right up to the high fashion types. 11:9PM 25 Nov 2009

· Proper marketing. 11:2PM 25 Nov 2009

· clients are starting to spend more! 11:11AM 23 Nov 2009

· my determination and love of what I do 11:10PM 21 Nov 2009

· Clients need cheering up in this economic climate. 11:11AM 20 Nov 2009

· offering more advanced treatments . 11:12PM 19 Nov 2009

· Being adaptable and training in up and coming techniques which is why I would like Salonserve to have these things available 11:8PM 18 Nov 2009

· My prices are very low so good for people trying to cut back on spending. 11:4PM 18 Nov 2009

· New Dual forms reduce time and general appearance of nails. 11:2PM 13 Nov 2009

· our honest and professional aproach. 11:4PM 12 Nov 2009

· Diversification, same day despatch from physical stock, keen prices 11:10AM 12 Nov 2009

· more products to work with. 11:2PM 11 Nov 2009

· Peoples need to give themselves a moral boost 11:11AM 10 Nov 2009

· hopefully 11:3PM 09 Nov 2009

· Have not long been in business so hoping to build my client base 11:12PM 09 Nov 2009

· hard work, longer hours and individual customer service and special offers. 11:10AM 06 Nov 2009

· Researching new client base - offer value for money services 11:11AM 05 Nov 2009

· GOOD QUALITY PRODUCTS THAT ARE AT COMPETITIVE PRICES 11:11AM 05 Nov 2009

· adding new treatments can enhance this. 11:11PM 04 Nov 2009

· the more better service you provide to clints 11:6PM 04 Nov 2009

· Seen no loss of customers - fingers x'd 11:5PM 04 Nov 2009

· Advertising and quality control. 11:11PM 03 Nov 2009

· Keeping on top of running business, responding to calls quickly and constant promotions 11:12PM 02 Nov 2009

· i am very positive person ,love what i do and my clients can feel that. 10:10PM 28 Oct 2009

· good products, good managing 10:5PM 27 Oct 2009

· cheaper products so my profits will be better 10:7AM 20 Oct 2009

· Further training and continuing  the development of my skills 10:3PM 19 Oct 2009

· Wishful thinking 10:9AM 18 Oct 2009

· Working hard at finding out what our clients want and delivering excellent and friendly service. Doing special offers that reduce their costs but benefit us by having the money up front. 10:10AM 16 Oct 2009

· Iam lead tutor for beauty[levels 1-3] in Yate International Academy.Our faculty is growing in popularity and rightly so! 10:5PM 15 Oct 2009

· better stock supplier and recommendations as business grows 10:4PM 15 Oct 2009

· Prices 10:2PM 15 Oct 2009

· Hard work, longer hours and quality service. 10:8AM 15 Oct 2009

· The variety of services we offer, and our business is steadily growing through word of mouth recommendations. 10:9AM 13 Oct 2009

· Quality and professional care of all clientelle. All treatments delivered to the highest standard. 10:12AM 13 Oct 2009

· I have to say better as I am a new company and hope I can lure people in with exciting products and offers 10:3PM 07 Oct 2009

· As I only started business as a freelance beauty therapist just a few months ago, my client base is slowly building up, this is mainly people that find it hard to get out of the house.  I am probably more of an emergency service. 10:8AM 05 Oct 2009

· growing demand for nail services 10:9PM 02 Oct 2009

· I have only just started my business so things can only get better! 10:8AM 02 Oct 2009

· Hard work and taking every opportunity that comes my way to show my worth and capabilities. 10:9AM 01 Oct 2009

· word of mouth 9:9PM 29 Sep 2009

· We are launching a new product and service and evolving through new marketing initiatives. 9:5PM 29 Sep 2009

· quality of service and word of mouth 9:12PM 29 Sep 2009

· woman will always find money to cheer themselves up!!!! 9:3PM 28 Sep 2009

· good value for money of services possible from good prices from supplier 9:9AM 24 Sep 2009

· Hopefully better, women seem to be spending more money and time on themselfs to make them feel good. My business seems to be better than last year. 9:9AM 24 Sep 2009

· high quality sevice 9:8PM 23 Sep 2009

· as just starting to do this i would purchas from you what i would need 9:11AM 23 Sep 2009

· people still want to look and feel good makes them feel better about life 9:2PM 22 Sep 2009

· Looking at outgoing costs, increasing retail items and giving clients good customer service and value for money. 9:9AM 22 Sep 2009

· People are still spending money.  Thinking posivitely 9:9AM 22 Sep 2009

· Hopefully, it seems in this current climate, clients want to treat themselves. No doubt to make themselves feel better. 9:10AM 18 Sep 2009

· There will always be people out there who will pay to look and feel good, no matter what the economic outlook is. If your service is superior than they will come to you. 9:9AM 17 Sep 2009

· people always need essential treatments like waxing and im willing to work late evenings 9:6PM 16 Sep 2009

· its good price 9:4AM 16 Sep 2009

· pEOPLE ARE LOOKING FOR QUALITY OVER PRICE! 9:11AM 15 Sep 2009

· new services offered, excellent training, staff incentives 9:10AM 15 Sep 2009

· due to good client base and good customer service 9:8AM 15 Sep 2009

· Investment in buying products in the short time and money paid by customers in the long-term. 9:9AM 14 Sep 2009

· competition is high on the list just now with the credit crunch, so offering clients special offers can be important, with products discounted for bulk or at a reduced price benifits client and beautian 9:8PM 11 Sep 2009

· Keeping existing customers happy and offering more specialised treatments to attract new ones. 9:12PM 11 Sep 2009

· Solid client base 9:11AM 11 Sep 2009

· the number of students last year and this year have grown and we have excellent facilities here at our college and excellent pass rates. 9:11AM 04 Sep 2009

· constantly marketing, keeping up with industry trends, excellent customer service, specialise in hair removal, especially electrolysis - there will always be a demand if standards are high 9:5PM 03 Sep 2009

· Heavy advertising in an otherwise shrinking market. 9:10AM 03 Sep 2009

· New start up business 9:8PM 02 Sep 2009

· Increased advertising, value for money and excellent service. 9:9AM 02 Sep 2009

· oUR GLORIOUS cHANCELLOR PANICING, this resulted in women suddenly having an extra £150 - £200 a month in reduced Mortgage costs .... wonderful for the beauty business. 9:8AM 02 Sep 2009

· Hopefully better as I have just started the business 9:8AM 01 Sep 2009

· good products. 8:9AM 28 Aug 2009

· Competitive prices with excellent service 8:8AM 27 Aug 2009

· Providing fantastic quality will bring more clients 8:8AM 26 Aug 2009

· Good advertising and use of good products 8:8PM 25 Aug 2009

· The rates are competative 8:11PM 24 Aug 2009

· People are having to cut back now and it just makes sense that they would move to your company because you provide the same products that we pay an arm and a leg for at a more reasonable price. 8:10AM 24 Aug 2009

· I have recently taken the plunge and started out as a therapist, previously holding down a full-time secretarial job whilst I did my therapy during the evenings and weekends. 8:5PM 21 Aug 2009

· Business is always good if a high standard is maintained at all times. Professional, value for money, happy atmosphere, and good social skills, plus my medical background, as most of my work is remedial massage. 8:11AM 19 Aug 2009

· Becoming more established 8:5AM 19 Aug 2009

· I have just opened and the response has been good, even for forward bookings.

Knowing i can call you and have my goods within 24 hrs and that your carriage is free for a reasonable amount is a huge help, as I can order when i can afford, to at short notice and know you are reliable. 8:4PM 15 Aug 2009

· only started trading early 2009, marketing plan to start soon. Optomistic about building a better client list. 8:1PM 14 Aug 2009

· hard work and offering more services. 8:9AM 14 Aug 2009

· new treatments and better marketing 8:1PM 13 Aug 2009

· just advertised for first time, business is a lot better than before. 8:8AM 12 Aug 2009

· We are reasonably priced which is what customers are looking for right now. 8:2PM 11 Aug 2009

· Good marketing. 8:8AM 11 Aug 2009

· Still growing a business that we started three years ago.  Things are still progressing steadily.  I beleive people are loath to give up their luxury treatments despite the 'credit crunch'.  I also believe that a growing number of people no longer consider beauty a luxury - it's more of a 'need' that a 'want'. 8:12AM 08 Aug 2009

· Hopefully offering slightly more affordable treatments during the recession, therefore attract more customers. 8:8PM 06 Aug 2009

· We have streamlined our product range, expanded overseas to take advantage of weak pound, invested in larger stocks to stabilise quality / price, maintained zero rejection rate and capitalised on our 8:9AM 05 Aug 2009

· as i'm just starting on my own it's fairly quiet so as more people get to know about me it will be much better 8:9AM 05 Aug 2009

· salon serve is affordable 8:10AM 04 Aug 2009

· Working from home I can provide high quality treatments at a more affordable price 7:3PM 31 Jul 2009

· Prices that are offered so i save 7:8AM 31 Jul 2009

· GREAT VALUE FOR MONEY 7:10AM 29 Jul 2009

· PEOPLE ARE STRESSED AND OUR MASSAGE AND FLOATATION CAN HELP THEM 7:11AM 24 Jul 2009

· Customers are  looking for an excellent service. They will part with cash but they are very fussy. If you provide that they will return. 7:5PM 23 Jul 2009

· There has been no real negative impact on my business so far - People still want to be pampered and looked after and if you provide a great service with great products, then you will keep your client base as well as attract new clients 7:9AM 23 Jul 2009

· Looking for excellent service and prices pitched at the correct level. 7:8AM 21 Jul 2009

· Determination and love of what I do, keeps me striving to give more, learn more and keep my business moving forward 7:6PM 20 Jul 2009

· PLANNING AND ORGANISING 7:1PM 20 Jul 2009

· More investment into good quality proucts, better planning for bulk buying to keep costs down and providing a better customer service than all my competitor. Increased investment into marketing to raise new business. 7:10PM 15 Jul 2009

· cheap prices 7:1PM 14 Jul 2009

· Working to give a great service to my customers 7:6PM 13 Jul 2009

· I have 28 years experience in the Complementary Therapy world and have worked a lot with the Medical Fraternity in South Africa, so have a lot to offer my clients. 7:3PM 09 Jul 2009

· Good products and promotional material. 6:4PM 29 Jun 2009

· I am keeping my head above water with current economic climate. Once this improves, hopefully I should see an increase in business as clients will feel more inclined to treat themselves. 6:10AM 24 Jun 2009

· I am keeping my head above water with current economic climate. Once this improves, hopefully I should see an increase in business as clients will feel more inclined to treat themselves. 6:10AM 24 Jun 2009

· investing in business 6:11AM 22 Jun 2009

· people can't afford holidays but can afford beauty treatments. 6:12PM 19 Jun 2009

· Good, loyal client base and good reputation 6:2PM 18 Jun 2009

· more people wanting treatments and perhaps in bundles, so they can choose 2 or 3 as we charge for tine and not the treatments.  With stress hitting its highest point, back, shoulder and neck massage is a welcomed treat! 6:10PM 16 Jun 2009

· We noticed a bit of a downturn in the last year but things are definitely picking up again this year. 6:7PM 15 Jun 2009

· We noticed a bit of a downturn in the last year but things are definitely picking up again this year. 6:7PM 15 Jun 2009

· excellent cust service?: 6:4PM 15 Jun 2009

· Ladies still wanting to look and feel good. 6:2PM 15 Jun 2009

· people want a feel good factor. 6:11PM 12 Jun 2009

· I think people will review their priorities and start to look after themselves better. 6:7PM 10 Jun 2009

· more choice 6:12PM 10 Jun 2009

· New business - good service - needed in my area - quality training 6:4PM 09 Jun 2009

· No matter what ladies will always spend money on making themselves look and feel better. 6:11AM 09 Jun 2009

· we are all working very hard to get the cost low, so we are getting alot of nere clients and keeping them 6:4PM 08 Jun 2009

· qualty of products 6:6PM 05 Jun 2009

· My main focus will be my therapies from now on. 6:12PM 05 Jun 2009

· hard work and excellent service 6:8AM 05 Jun 2009

· In these stressful times people look to other ways of relieving the stress,I have noticed that some clients have gone for cheaper treatments and some are leaving a longer time between appointments. 6:9AM 04 Jun 2009

· My business has just started so I hope that it will become more successful in future! 5:12PM 31 May 2009

· Current climate will improve and businesses will also benefit. 5:9AM 26 May 2009

· Offering new treatments, expanding inside the salon. 5:10AM 25 May 2009

· offering a good professional service at all times and keeping upto date on issues and treatments.  Looking after your clients and making feel special every time they visit. 5:7PM 22 May 2009

· ivrecently opened a new salon which has been doin very well so far 5:5PM 22 May 2009

· Word of mouth 5:11AM 21 May 2009

· Wide range of flexible, tailor-made treatments and on-going excellent detail in client comfort and care. 5:8AM 21 May 2009

· Strong advertising in a shrinking market. 5:10AM 20 May 2009

· Expanding into new areas. 5:9AM 20 May 2009

· I am on my own so offer a one to one service which my clients seem to like.  They don't feel rushed and quite often ask for more treatments to be done at the time of their appointment which was not pre-arranged 5:3PM 19 May 2009

· Advertising especially word of mouth.  I have got a good client base and as I give a one to one service my clients like the fact they are not rushed with someone else waiting to jump in their place before the chair is even cold. 5:3PM 19 May 2009

· more advertising promotions run 5:3PM 19 May 2009

· i am still yet to qualify so at the moment only doing case studies but hope to start my own buisness within the next few months 5:8PM 18 May 2009

· Building a new clientele. 5:8PM 15 May 2009

· customer service and loyalty also keeping standards high and maintaining a positive attitude during the recession. 5:7AM 14 May 2009

· Just starting so the only way is up. Awareness of therapies is going up I think so more more people are turning to them. 5:11AM 13 May 2009

· Increase in client recommendation 5:9AM 13 May 2009

· Offering a good service with efficient/effective equipment/oils and a caring attitude. 5:9AM 12 May 2009

· products and prices 5:3PM 11 May 2009

· More training and more self confidence 5:9AM 11 May 2009

· advertising 5:9PM 09 May 2009

· My business is still expanding and would therefore expect y client base to continue growing. I am alos offering alternate services (oo err) to expand customer profiles 5:1PM 09 May 2009

· introduced new products 5:6PM 08 May 2009

· The changing times of peoples mind set, and offering a good service with good products which I get from salson serve. 5:5PM 08 May 2009

· Re-evaluating my business, investing in some upgraded equipment and more promotion. 5:4PM 08 May 2009

· Summer surge, cost effective treatments in very competitive market 5:12PM 07 May 2009

· Improvment 5:4PM 06 May 2009

· Good treatments and marketing 5:10AM 06 May 2009

· my excellent customer service, 5:7AM 04 May 2009

· Perserverance 5:6PM 03 May 2009

· cheaper than salons 5:12PM 01 May 2009

· Our pro active cutomer services.  Our repeat business is excellent and we attract new customers by word of mouth. 4:9AM 30 Apr 2009

· Advertising more for better clients 4:11AM 29 Apr 2009

· no price increase and more promotion on treatments and products. 4:7AM 29 Apr 2009

· I work P/T in a salon and P/T at home to fit around my family and home business is booming, as I charge approx a third less. Clients are reluctant to give up their body care but appreiate value for money not rip off's. 4:7PM 28 Apr 2009

· good service, personable manner, caring relationship with client, professional treatments. 4:4PM 28 Apr 2009

· I am just starting up my own business. 4:12PM 27 Apr 2009

· Keeping in touch with current customers who then recommend me to others, and so on. 4:11AM 27 Apr 2009

· new treatments. 4:6PM 25 Apr 2009

· constant training to offer new treatments and services. 4:11AM 24 Apr 2009

· marketing and customer service  - quality of service 4:10AM 24 Apr 2009

· customer service 4:8AM 24 Apr 2009

· I've only been opened since dec 08 so i think for me things can only get better which they are with every month. I'm within a hairdressers so clients are always there. 4:7AM 24 Apr 2009

· I've only been opened since dec 08 so i think for me things can only get better which they are with every month. I'm within a hairdressers so clients are always there. 4:7AM 24 Apr 2009

· new client growth 4:9PM 23 Apr 2009

· People want a pick me up in a recession 4:9PM 23 Apr 2009

· only set up in september 08 4:3PM 23 Apr 2009

· good customer feedback, word of mouth from services provided 4:11PM 22 Apr 2009

· I hope it will be better as i hope to be able to offer more sevices 4:5PM 22 Apr 2009

· I'm hoping things will pick up. I have redecorated my nail bar and I am advertising alot more. 4:5PM 22 Apr 2009

· Good marketing & advertising, good quality treatments that people return for. 4:5PM 22 Apr 2009

· Good quality products & hard work. 4:5PM 22 Apr 2009

· People want to make them selves feel better dispite the economy. 4:5PM 22 Apr 2009

· Moving out of rented treatment room into salon. 4:5PM 22 Apr 2009

· Me having more time to dedicate to my Sugaring & having a positive way of thinking. 4:5PM 22 Apr 2009

· Good service and take note of all the complaints from the customers and give them a better service to all the loyal customers. 4:5PM 22 Apr 2009

· People like to give themselves small treats, this is where the beauty industry can help.  As extensions and house moving is to expensive at this time. 4:5PM 22 Apr 2009

· I'm always learning new skills!! 4:5PM 22 Apr 2009

· advertising - word of mouth - continuing good customer service and very good value for money 4:5PM 22 Apr 2009

· i am a student at the moment so I am hoping to build up clients this year 4:4PM 22 Apr 2009

· Increased student intake 4:4PM 22 Apr 2009

· Positive attitude, quality work great customer service. 4:4PM 22 Apr 2009

· Increased word of mouth and a wider treatment offering 4:4PM 22 Apr 2009

· Adapting what we offer 4:4PM 22 Apr 2009

· Because I am just starting out so it can't be worse ;-) 4:4PM 22 Apr 2009

· trying to have raise money to further invest in salon. 4:9PM 17 Apr 2009

· Only just starting out so hopefully it will grow. 4:11AM 14 Apr 2009

· offering new treatments 4:8AM 07 Apr 2009

· more variety 4:9AM 01 Apr 2009

· hard work 4:8AM 01 Apr 2009

· I strive for continual improvement. 3:7PM 31 Mar 2009

· new staff more treatments available 3:12PM 31 Mar 2009

· I intend to increase my range of clients and remarket the way in which I offer my services 3:3PM 26 Mar 2009

· Because I am going to work harder to market my business.  This is my 2nd year and I refuse to let the recession get me down! :) 3:10AM 26 Mar 2009

· We offer a quality service and this is a time when prospective clients are now looking for value for money instead of cheap! 3:9AM 26 Mar 2009

· Now offering Bowen therapy 3:9AM 26 Mar 2009

· My business is only 1.5 years old and it is getting busier every month through advertising and offers of the month. 3:9AM 26 Mar 2009

· good advertising 3:9AM 26 Mar 2009

· I have just started out and getting busyier by the day. 3:9AM 26 Mar 2009

· a lot of stressed people about needing pampering 3:9AM 26 Mar 2009

· positive thinking! 3:9AM 26 Mar 2009

· Altering price structure to fit in with the present market.  Good marketing and offering special packages.  Better to have affordable prices and more bums on seats than overpriced and hardly any clients. 3:9AM 26 Mar 2009

· more investment 3:9AM 26 Mar 2009

· Feeling more positive.   Ready to concentrate full time on the business. 3:9AM 26 Mar 2009

· Word of mouth Improved training and experience in massage 3:6PM 25 Mar 2009

· I am going to do a big advertising campaign 3:6PM 25 Mar 2009

· wider range in shop 3:6PM 25 Mar 2009

· delivering quality customer service and maintaining high standards. 3:6PM 25 Mar 2009

· Hard marketing and word of mouth 3:6PM 25 Mar 2009

· good efficient & helpful staff 3:6PM 25 Mar 2009